Consultant: Josh Hitter
Job Status: Permanent / Full Time
Job Title Dental Nurse
Reports to Practice Manager
Reports (Direct & Indirect) None
Department Field operations
The dental nurse is there to assist the dentist with all clinical aspects within the surgery. They should adopt proficient surgery procedures, ensuring the best utilisation of surgery time. Provide excellent patient care, maintain cross infection control, equipment and materials. Adhering to at all times systems and protocols in line with company strategy, goals and values.
- Provide support to dentists and other team members
- Encourage effective teamwork
- Report all issues of importance to the appropriate people
- Liaise closely with reception to ensure maximum efficiency within surgery
- Work closely with dentist in a professional and appropriate manner
- Carry out reception and administrative tasks where required
- Greet and care for all patients within your care in a polite and courteous manner at all times
- Always be aware of patient confidentiality and data protection
- Inform reception of any reason for delay
- Ensure patients receive all necessary paperwork and that all forms are signed and dated correctly
- Be fully conversant with all emergency & evacuation procedures
- Promote a professional image of the company at all times
- The dental nurse must remain in surgery, ensuring that dentists are chaperoned at all times when treating a patient.
- Proactively sell consumables in the practice.
- Assist patient into surgery, settle them in the chair and prepare them for treatment
- Provide patient with personal protective equipment
- Produce instruments and materials as necessary during treatment
- Provide chairside assistance during all dental procedures
- Ensure all lab work is checked and available prior to patients arrival
- Develop and file all x-rays, whilst adhering to the relevant safety procedures
- Maintain a clean environment during surgery. Cleaning and sterilising instruments after each patient, adhering to the company policy on cross infection
- Ensure all clinical waste is disposed of in the appropriate manner compliant with current regulations
- Escort the patient from the surgery and when necessary to the reception area
- Ensure all equipment is maintained as per manufacturers instructions and are cleaned appropriately
- Ensure use of checklists provided which clearly outline a schedule of daily and weekly tasks
- Switch equipment on in the morning and ensure it is switched off again at the end of each working session
- Ensure that adequate stocks of expendable drugs, materials and instruments are available
- Ensure that all repairs are reported promptly to the practice manager
- Be aware of the company business strategy; provide optimum use of all surgery time. Maintain equipment and adopt efficient use of materials
- Ensure waiting areas, corridors, stairs and immediate external areas are kept tidy and free of hazards in line with Health & Safety requirements
- Remove waste regularly
- Always be vigilant and always report any problem or concerns to the practice manager immediately
- GDC Registered
SPECIFIC JOB SKILLS
- Experience of working within surgery environment
- Undertake CPD in line with GDC guidelines
- Nursing qualification or experience to enable registration with GDC
- Ability to use IT and operate a computer based system
Customer Focus – Understanding who internal & external customers are & their requirements. Thinks about the “customer’s perspective” & focuses on delivering a quality service that meets/exceeds customer/patient expectations.
Communication – Expresses themselves clearly & effectively verbally or in writing whilst delivering key messages to others. Deals with queries effectively. Shows evidence of active listening when communicating both face to face & over the telephone.
Team Working –The ability to work co-operatively, as opposed to working separately or competitively, with either the immediate practice team or other colleagues working together towards the same goal.
Personal Effectiveness and Organization – Demonstrates initiative, self confidence, organization skills & is willing to take responsibility for their actions to deliver a high quality service.
Drive and Motivation – Enthusiastic and committed, demonstrates drive to do things better, more efficiently & effectively, to improve performance & to exceed goals & targets.