College Receptionist

Location: Kensington & Chelsea  |  Greater London  |  England
Sector: Resourcing
Consultant: Sean Seddon
Job Reference: 33630
Salary: £19000 - £22000
Job Status: Permanent / Full Time

Grab this opportunity to work as a receptionist in a vibrant Independent Kensington College

ESSENTIAL PERSONAL SPECIFICATION:

      Experience in customer service and reception work outside of the hospitality sector

Educated to at least A level standard

  • Clear and accurate oral and written communication skills to facilitate dealings with staff and students
  • Good record keeping skills
  • Capacity to work efficiently to meet tight deadlines
  • A high level of inter-personal and communication skills
  • Good IT skills, word processing and spreadsheets, using Microsoft Word and Excel

 

Hours of Work: We operate a shift system. Term time hours are normally 8:15am – 4.15pm, 9.00am – 5.00pm and 10.30am – 6.30pm. A degree of flexibility is required, particularly at busy times of the year e.g. August Recruitment, Easter Revision where some late evenings or weekends may be necessary to work.

Staff Benefits:Annual season ticket loan, Permanent Health Insurance, Life Assurance, 25 days holiday

Main Duties:

    Greeting visitors and welcoming them to MPW, making them refreshments and giving short tours of the building from time to time

  • Answering telephone calls and fielding to appropriate staff member
  • Handling students’ enquiries
  • Taking messages – sending e-mail messages
  • Booking appointments using Outlook for the Director of Studies
  • Responsible for the administrative paperwork for at least two Director of Studies including student reports, routine letters, filing, diary management, maintenance of student files, providing administrative support as required
  • Room checks throughout the building to check on students’ attendance
  • Attending Open Evenings
  • More specific roles, including:
    • Sorting out the post and distributing it to the staff room
    • Checking the stationery stock and ordering as and when required
    • Printing absence letters and sending them off at the end of the day

 

  • Answering and dealing with all internet/web enquiries and those from outside organisations such as CIFE, Gabbitas

You may also be required to undertake comparable duties as required by the college from time to time.