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Job Reference: 47423

Housing Officer

  • St Albans, Hertfordshire, England
  • Temporary / Full Time
  • Sam Boggis
  • £15 - £18.68

Seven Social Care are looking for a temporary Housing Officer to work with St Albans City And District Council. This position is initially until the end of December 2020 and will involve working 37 hours for per week (9am-5pm from Monday-Friday). The hourly rate will range from £15.00 – £18.68 (paid to you via an umbrella company).

The role:

The housing management service is divided into two teams. An income management team and a tenancy management team. This post will be in the tenancy management team, postholder will be required to work in any area of the district subject to service requirements:

To perform all duties in connection with Estate and Tenancy Management for Secure and Introductory tenants as well as Leaseholders and Licensees. This includes management of nuisance cases and tenancy issues and all other related issues.

Key Responsibilities:

  • Dealing with breaches of tenancy including but not limited to, nuisance, subletting or anti-social behaviour. Referral and liaising with legal representatives collection of evidence, preparation and defence of litigation, and to attend court to give evidence on behalf of the council including cross examination by other parties or their legal representatives
  • To seek methods of promoting and developing resident involvement and participation and to initiate resident involvement, participation and consultation including establishing and liaising with resident associations, organising and managing meetings of resident associations or residents forums, organising and participating in estate walkabouts, estate surveys.
  • Dealing with both the perpetrators, alleged perpetrators and victims of antisocial behaviour, including racially motivated problems, and noise nuisance. Utilising a range of formal and informal sanctions to deal with such problems such as restorative practice or mediation. Liaising with the Police Safer Neighbourhood Team, the Council’s Community Protection Team, and Environmental Services as a means of addressing problems.
  • To be responsible for all management aspects of void and pre void properties including but not limited to void and pre void inspections, accompanied viewings and signing up new tenants within target timescales and setting up the new tenancy on the Housing IT and CORE system. To give the tenants information on the property and the area and to ensure that tenants are aware of the legal responsibilities of their tenancy and opportunities for involvement and participation in the housing service.

Applicant Requirements:

  • Qualifications: N/A.
  • Experience: 2+ years working within a similar role.
  • Compliance: Current DBS check.
  • Travel: Clean UK driving license with the ability to commute to and from work independently.
  • Hours: 37 hours p/w.

Working with Seven Social Care:

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