Ref. 57644

SEND Resolutions Officer – Leeds City Council

  • Location: Leeds, England
  • Salary: £285 - £285 per day
  • Type: Temporary / Full Time

Seven Education is looking for SEND Resolutions Officer in Leeds

Job purpose & context :

The SEND Resolutions Officer would be an experienced SEND Casework Officer expected to respond to Stage 1 and 2 complaints, Ombudsman investigations and other complex queries, as well as supporting our legal teams in responding to Judicial Review pre-action protocols. The role may involve some level of frontline communication with families as part of their investigations but will not be responsible for ongoing casework.



      Deal with complaints and legal challenges, including from Press.

Advise and assist parents regarding the complaints process, specifically within appropriate educational provision and placement and cases where pupils have been referred under the Health-Education Notification process.

Provide general advice to parents and schools on Children’s Services policies and statutory guidance on exclusions, admissions, and attendance issues.

Ensure the voice of the child is heard and actioned

Provide written case statements for Local Government Ombudsman when required

Provide case statements for the Statutory Assessment and Provision Lead on request.

  • Maintain the highest personal standards through participating in continuing professional development.
  • Flexible and adaptable to change to assist other services as required c ommensurate to grade



Working with Seven Education:

Established in 2011, Seven Education is a leading provider of teachers to private and public schools across the UK. We provide both temporary and permanent solutions, working with teachers and lecturers covering KS1, all the way up to KS5 and beyond.

Seven Education is the recruitment service that guarantees experienced, qualified and available teaching staff exactly when you need them. Our expert talent acquisition team seamlessly connect professionals to all areas of teaching; including Lecturers, Head Teachers, Assistant Head Teachers, Secondary School, Primary School, Teaching Assistants and everything in between.

After being shortlisted for multiple awards in 2018, we are proud of our nationwide reputation for providing a world-class recruitment service that is underpinned by honesty, integrity and attention to detail.

Refer a friend, family member or colleague for £250

If you’re not the perfect match for this role, but you know a Teacher who is, help them find their dream job by referring them to Seven Education. As a little ‘thank you’ from us, you will receive £250 for every referral that is successfully placed into a new role.

For more exclusive teaching jobs across the UK, please call 0333 200 5424.