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Job Reference: 60544

Administrator – Waste Services

  • South ShieldsTyne and Wear
  • £11.39 - £11.39 per hour
  • Temporary / Full Time

Seven Resourcing are looking for a temporary Administrator to work with the Waste Collection Management Service in South Shields. This position is initially for a period of 3 months and is paying £11.39 per hour.

The role:

To contribute towards the provision of a high quality Commercial Waste Service by providing support in terms of credit control and customer service .

Key Responsibilities:

  • Develop and maintain relationships with business and trade customers.
  • Liaise with trade customers, processing all account documentation to ensure customer satisfaction and retention.
  • Ensure Duty of Care paperwork is produced for all customers in order to meet legal requirements.
  • Assist the Senior Credit Controller with invoicing and credit control, producing invoices in a timely manner and ensuring controls are in place regarding payment.
  • Arrange ad-hoc collections and invoices for business customers, providing all associated paperwork.
  • Maintain the customer database and ensure it is accurate and up to date.
  • Manage and distribute Round Lists for the crews and ensure they are kept up to date with new customer information etc.
  • Setting up appointments with trade customers.
  • Triage customer feedbacks for both the commercial and non-commercial side of the Service, providing solutions and escalating more complex feedbacks as appropriate.
  • Undertaking any support duties as necessary for Waste Services as a whole, including general administrative tasks such as filing, photocopying etc.

Applicant Requirements:


      4 GCSEs grade A-C or equivalent relevant experience working in a trade waste accounts environment.

Experience: 2+ years working within a similar role.

Compliance: 2 x references and proof of right to work in the UK.

Hours: 37.5 hours p/w.

Working with Seven Social Care:

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