Job Reference: 60544
Administrator – Waste Services
- South Shields, Tyne and Wear
- £11.39 - £11.39 per hour
- Temporary / Full Time
Seven Resourcing are looking for a temporary Administrator to work with the Waste Collection Management Service in South Shields. This position is initially for a period of 3 months and is paying £11.39 per hour.
The role:
To contribute towards the provision of a high quality Commercial Waste Service by providing support in terms of credit control and customer service .
Key Responsibilities:
- Develop and maintain relationships with business and trade customers.
- Liaise with trade customers, processing all account documentation to ensure customer satisfaction and retention.
- Ensure Duty of Care paperwork is produced for all customers in order to meet legal requirements.
- Assist the Senior Credit Controller with invoicing and credit control, producing invoices in a timely manner and ensuring controls are in place regarding payment.
- Arrange ad-hoc collections and invoices for business customers, providing all associated paperwork.
- Maintain the customer database and ensure it is accurate and up to date.
- Manage and distribute Round Lists for the crews and ensure they are kept up to date with new customer information etc.
- Setting up appointments with trade customers.
- Triage customer feedbacks for both the commercial and non-commercial side of the Service, providing solutions and escalating more complex feedbacks as appropriate.
- Undertaking any support duties as necessary for Waste Services as a whole, including general administrative tasks such as filing, photocopying etc.
Applicant Requirements:
Qualifications:
- 4 GCSEs grade A-C or equivalent relevant experience working in a trade waste accounts environment.
Experience: 2+ years working within a similar role.
Compliance: 2 x references and proof of right to work in the UK.
Hours: 37.5 hours p/w.
Working with Seven Social Care:
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