Seven Social Care is looking for a Choice Based Lettings Adviser to start a new temporary contract in Ellesmere Port. The contract is initially for 3 months with the possibility of placement extension.

The role:

We are looking for someone who will assist in the management and maintenance of the Housing Register, providing advice and assistance to customers in housing need. To accurately assess and process applications for social housing in line with agreed Housing Allocations Policy and procedures and to provide an effective nominations process to other Registered Providers in the Borough.

Key Responsibilities:

• Act as the first point of contact for advice, assistance, and support and to provide an efficient, friendly, and responsive service to all customer and stakeholder enquiries either in person, by telephone, home visit, email or in writing.
• To identify applicants who should be excluded because of Anti-Social Behaviour and debt in line with the agreed policy and to provide the supporting information to the Team Leader to decide.
• To identify vulnerable customers and to update the vulnerable register in line with agreed procedures
• Undertake reviews of the register and individual applications

Applicant Requirements:

• Experience: Experience in dealing with enquiries and requests for information in a timely, accurate and efficient manner. Knowledge in housing is desirable.
• Compliance: Up to date Enhanced DBS, Right to Work in the UK, Registration with SWE.
• Travel: Clean UK driving license with the ability to commute to and from work independently.
• Hours: 37 hours p/w Monday to Friday

Working with Seven Social Care:

We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.