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Job Reference: MD1001

Clinical Team Manager

  • NorwichNorfolk
  • £34478 - £34478 per annum
  • Permanent / Full Time

Seven Resourcing have pleasure in helping Ormiston Families to find a Clinical Team Manager to work in the Norwich, Norfolk area.

This is a permanent role working 35 hours per week but part time hours will also be considered. The salary is a competitive amount at £34,478.

Job Purpose:

Working in partnership with our alliance partner providers, Ormiston Families’ Supporting Smiles Service provides child and adolescent mental health support in Norfolk & Waveney.

We are excited to be growing and transforming our services for children, families and young people, and will be focused on improving our quality and availability of services and so it is a great time to consider joining us.

The post holder will lead, manage and develop our core clinical team, providing clinical supervision and line management supervision to relevant staff. You will assist the Operations Manager, Clinical Lead and Deputy Operational lead to ensure the CAMHS Tier 2 contract is delivered to the highest possible standard, achieving exceptional outcomes for service users.

You will be responsible for a small team of clinicians including counsellors, CWPs and a trainee CBT therapist who offer brief clinical interventions to children and young people with mild to moderate mental health difficulties. They would be providing line management supervision and clinical supervision, so would need to have experience in these and preferably qualifications in supervision.

Main Duties and Responsibilities:

· To manage the day-to-day delivery of the brief intervention service for children and young people (typically aged 4-11) with newly emerging or mild-to-moderate mental health issues, allocating and monitoring caseloads

· To hold a small clinical caseload

  • To manage, supervise and support therapeutic practitioners, ensuring professional clinical supervision is arranged, in accordance with Ormiston Families’ policies and requirements of the British Association for Counselling & Psychotherapy and equivalent ethical frameworks
  • To act as a Designated Safeguarding Officer (training provided) to offer safeguarding advice and support to practitioners, recording and escalating as appropriate.
  • To support the Operations Manager in the effective day-to-day management of the clinical team/s, including use of equipment and buildings

· To maintain high quality standards and processes in the delivery of work, keeping accurate and timely records and preparing reports for funders and other stakeholders, in conjunction with the Clinical Lead and operational team.

  • To work collaboratively and effectively with other elements of the service, ensuring that effective co-working is achieved
  • To participate proactively in clinical, governance and operational meetings, ensuring that the service adheres to any decisions reached
  • To provide consultation to other professionals as required

To proactively engage with children, young people and their families

  • To support the team in signposting young people to specialist provision where necessary
  • To maintain appropriate quality standards and processes in the delivery of work
  • To contribute to the continuous development of the service, regularly reviewing, monitoring and, where appropriate, revising case recording protocols and associated documentation
  • To collaborate with other service managers in the design and delivery of in-house mental health training, as required
  • To continue to develop and improve the service, in line with evaluation findings and requirements of commissioners and Ormiston Families’ internal quality development function
  • To build and maintain effective networks for practitioners’ professional development and to promote positive partnership working opportunities
  • To act as an ambassador for the service in accordance with our Communications plan. To undertake training and professional development opportunities, develop relevant specialist knowledge and expertise, and share this with colleagues
  • To represent and promote the interests of children and vulnerable young people to maintain awareness of their needs amongst those delivering, planning, determining and implementing relevant services
  • To work within Ormiston Families’ mission and values and all policies and procedures, including Safeguarding, Equality and Diversity, Participation, Quality and Health and Safety. To comply with any relevant external standards and quality marks
  • To carry out any additional appropriate duties as directed by the Operations Manager, Clinical Lead or Deputy Operational Lead.


  • Minimum 2 years’ experience of managing an extensive and complex caseload
  • Minimum 2-4 years working therapeutically within a CYP Mental Health Setting
  • Experience of leading and supervising a team of multi-disciplinary workers Knowledge of development in children / young people and of family development and transitions
  • Knowledge and understanding of mental health presentations in children, young people and adults
  • Ability to assess, formulate and deliver a support package of clinical intervention
  • Knowledge of professional and legal issues relevant to working with children and young people
  • Knowledge of, and ability to operate within, professional and ethical guidelines
  • Knowledge of, and ability to work with, issues of confidentiality, consent and capacity
  • Ability to work within and across agencies
  • Ability to work with difference (‘cultural competence’)
  • Knowledge of models of intervention and their employment in practice
  • Ability to make use of measures, including monitoring or outcomes
  • Ability to make use of supervision
  • Ability to co-ordinate casework across different agencies and/or individuals
  • An ability to draw on knowledge of key organisational issues for the effective delivery of emotional health promotion programmes in schools
  • Non-Clinical Abilities/Knowledge/Skills:
  • Essential
  • Desirable
  • Excellent knowledge of safeguarding theory, policy, guidance and practice
  • Excellent communication skills including the ability to engage with children/young people of all ages experiencing a wide range of mental health presentations.
  • Proven ability to motivate staff and create positive team dynamics
  • Ability to communicate with a wide range of professionals from various settings.
  • Strong understanding of confidentiality and data protection
  • Ability to produce well written reports.
  • Ability to participate and present information in a group setting.
  • Ability to manage own, and others’, workload and work on own initiative, within stated guidelines and procedures
  • Ability to be mobile across a geographical area in a timely manner and in accordance with service need
  • A good level of IT competency and a willingness to learn new and engage with systems e.g. Electronic Record Keeping

We look forward to receiving your applications.


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