Job Reference: 0005 CB81 / 1
Customer Service Agent
- Liverpool, Merseyside
- £12 - £12 per hour
- Temporary / Full Time
Seven Social Care is looking for a Call Centre Advisor to fill an exclusive opportunity in Liverpool.
As a Customer Service Agent, you will be delivering high quality, cost effective, 24 hour telephone based comprehensive housing and telecare service, resolving the service requests of customers.
- Deal with all service enquiries through a variety of media (phone, text, email and web).
- Owning critical incidents and co-ordinating response of parties including emergency services and escalation with local staff.
- Co-ordination and arrangement of emergency accommodation, meals, transport etc.
- Qualifications: NVQ Level 2/3 Customer Service/Business Administration/Information Technology or equivalent.
- Hours: 37 hours p/w.
Working with Seven Social Care:
We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.
We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.