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Job Reference: 55445

Customer Services Officer

  • South YorkshireSouth Yorkshire
  • £10.5 - £10.5 per hour
  • Temporary / Full Time

Seven Resourcing are looking for a temporary Customer Services Officer to work with Sheffield City Council.

The role:

To provide a high quality support to service delivery teams at Bereavement Services and an excellent professional and informed service to customers

  1. To carry out a wide range of administrative duties, including the processing of funeral and memorial applications, data inputting to a high degree of accuracy, filing, record keeping and minute taking.
  2. To gain knowledge of legal requirements relating to burial and cremation and to process legal documentation for burial and cremation services as appropriate.
  3. To provide financial and budgetary support including assisting with budget monitoring, banking income, processing of orders and relevant queries, complying to SCC’s financial protocols and procedures at all times.
  4. To create a high quality and positive image of the service amongst customers (public and Funeral Directors), partners and the wider community. Provide a high quality experience for customers.

Applicant Requirements:

  • Qualifications: N/A.
  • Experience: Minimum 2 years of working within the same or a similar role.
  • Hours: 35 hours p/w.

Working with Seven Social Care:

We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.

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