Ref. 64771
Family Support Service Advisor
- Location: Walsall, England
- Salary: £19.84 - £19.84 per hour
- Type: Temporary / Full Time
Seven Resourcing is recruiting for a Family Support Service Advisor in the West Midlands.
£19.84 per hour via Umbrella
2 month initial contract
37 hours per week – Monday – Friday 9am – 5pm
Duties:
– Answering Queries: Respond to inquiries from families, caregivers, and external customers regarding the Family Information Service. Provide clear and accurate information to address their concerns and guide them through available resources.
– First Point of Contact: Serve as the initial point of contact for individuals seeking assistance from the Family Information Service. Create a welcoming and supportive atmosphere to build trust and rapport with service users.
– Informing External Customers: Effectively communicate with external customers, such as partner organizations, to share relevant information about the Family Information Service and the assistance it offers.
Requirements:
– Compassion and empathy for individuals and families in need of support.
– Excellent communication and interpersonal skills.
– Strong organizational and time management abilities.
– Ability to work both independently and collaboratively in a hybrid work environment.
– Prior experience in a customer service or support role is preferred.
Working with Seven Social Care:
We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.
We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.