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Job Reference: 56731

Housing Estate Officer

  • BlythNorthumberland
  • £13.18 - £16.01 per hour
  • Temporary / Full Time

Seven Resourcing are looking for a temporary Estate Officer to work with the Housing Service in Blyth. This position is initially for a period of 5 months and is paying from £13.18 – £16.01 per hour (PAYE and Umbrella payment options available).

The role:

  • Responsible for delivering and developing a high quality, responsive housing service that focuses on positive customer outcomes and satisfaction whilst meeting the needs and aspirations of the local community.
  • Responsible for the day to day management of a specific area within a neighbourhood ensuring excellent service delivery through maintaining a high profile on the estate.
  • Responsible for the day to day management of the GRT sites ensuring excellent service delivery through maintaining a high profile on them and delivering site management service ensuring the provision of a high quality, responsive and customer focused service which meets Council and company objectives.
  • Deliver the Housing Management service ensuring the provision of a high quality, responsive and customer focused service which meets Council and company objectives.

 

Key Responsibilities:

  • Effective management of the Housing Management Service within a defined area.
  • To carry out visits to all tenants on a regular, planned basis to identify and assist with any issues that may support the sustainability of the tenancy
  • Responsible for planning and conducting regular inspections of the neighbourhood in partnership with customers, Councillors, Police and Local Services. Develop a continuous action plan to ensure that the neighbourhoods are maintained as safe and attractive places.
  • Actively develop and promote resident engagement at a neighbourhood level, attending meetings and other activities where appropriate including those which occur outside of normal office hours.
  • Responsible for the matching of properties and then arranging and carrying out accompanied viewings.
  • Responsible for allocating and signing up new tenants to all properties within a defined patch of properties, Ensure all sign ups of new tenancies and garage tenancies are carried out in a timely manner to maximise rental income and minimise potential rent loss.
  • Carry out effective day to day management of the GRT sites.and carry out visits to all licence holders on a regular, planned basis to identify and assist with any issues that may support the sustainability of their licence.

Applicant Requirements:

  • Qualifications: Good standard of education to NVQ Level 3 or equivalent.
  • Experience: 2+ years working within a similar role.
  • Compliance: References covering the last 2 years. Proof of right to work in the UK.
  • Travel: Clean UK driving license with the ability to commute to and from work independently.
  • Hours: 37.5 hours p/w.

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