Housing Options Advisor

Seven Resourcing are looking for a temporary Housing Options Advisor to work in North Northamptonshire. This position is initially for a period of 6 months and is paying up to £35.00 per hour (paid to you via an umbrella company).

The role:

We are looking for officers to provide advice and assistance to customers on housing options in order to prevent and relieve homelessness and to minimise housing need.

Key Responsibilities:

To find solutions to customers’ housing problems tailored to their individual needs.

To provide advice and assistance to housing applicants using Keyways, the Council’s choice based allocations scheme.

To carry out investigations and assess homelessness applications in accordance with Part VII of the Housing Act 1996 (as amended).

Answering and dealing with incoming calls from the triage line

Monitoring the email inbox and dealing with enquiries

Initial triaging of cases to assess if any duties owed

Completion of the full housing assessment

Creation and Monitoring of Personalised Housing Plans

Writing Section 184 Letters

Prevention and Relief – securing housing solutions for homelessness and threatened with homelessness households

Applicant Requirements:

• Qualifications: N/A.
• Experience: 2+ years working within a similar role.
• Compliance: Current DBS check and references covering the last 3 years.
• Travel: Clean UK driving license with the ability to commute to and from work independently.
• Hours: 37.5 hours p/w.

Working with Seven Social Care:

We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.