Ref. 57261

Income Officer

  • Location: Alconbury, England
  • Salary: £14 - £14 per hour
  • Type: Temporary / Full Time

Seven Resourcing are looking for a temporary Income Officer to work in Alconbury, Cambridgeshire. This position is initially for a period of 3-6 months and is paying £14.00 per hour (paid to you via an umbrella company).

The role:

Your key priorities would be processing incoming payments, transferring income between accounts, identifying missing payments, bulk data input and responding to queries. The role is a full time position with 2 days working from home available at the moment – after initial training in Alconbury.

Key Responsibilities:

  • Provide operational services within the Income Control team for LGSS. Responsible for ensuring that efficient, accurate and timely end-to-end processes are adhered to. Work as part of a team supporting your colleagues, mentoring Apprentices to a high standard.
  • Respond to and resolve service requests and queries ensuring operational service priorities are met through ownership of the issue, adhering to agreed service standards and according to operational procedures.
  • To process accurately and timely all payments received, through the various bank statements currently in operation, processing cheques, ABC Payments, Giro’s as well as processing refunds as required.
  • Take responsibility and ownership on areas of the service where improvements could be made by making recommendations and implementing agreed changes to improve efficiency.
  • To take responsibility for DD set up/collection/maintenance, customer maintenance/set up, interfaces, Credit memos.
  • Work collaboratively on projects that support developments and improvements for the Transactions Service in a professional and positive way including supporting system implementations including conducting system testing and delivering training to staff on new system processes.
  • Manage own workload, processing high quality information / data accurately and in a timely manner.
  • Demonstrate awareness / understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.

Applicant Requirements:

  • Qualifications: N/A.
  • Experience: The successful candidate will ideally have experience of ERP together with cash management systems such as ICON to process income, although training will be provided. A background in income processing with experience of customer service/Accounts Receivable would be beneficial.
  • Compliance: Proof of right to work in the UK and references covering the last 3 years.
  • Hours: 37.5 hours p/w.

Working with Seven Social Care:

We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.