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Job Reference: 62008

Investigation and Information Officer

  • HammersmithGreater London
  • £17.51 - £17.51 per hour
  • Temporary / Full Time

Seven Social Care is looking for a Investigation and Information Officer in Hammersmith and Fulham

The role:

        The team is responsible for the effective development and implementation of the policies and procedures relevant to how the Council manages corporate complaints, councillor and member of parliament enquiries, freedom of information act requests, disclosure requests, subject access requests and ombudsman enquiries.


Key Responsibilities:

 Officers will ensure that appropriate systems are in place so that all enquiries are processed, resolved and responded to in a timely, fair and transparent manner, working independently but supporting the professionals providing the service.

To investigate and respond to enquiries, having regard to the different service requirements of the Council, assessing the validity and issuing all decisions – ensuring that these are managed appropriately in accordance with Council policy and relevant legislation. 

To ensure that all responses meet the necessary and expected quality standards and are managed in accordance with the Council’s Constitution.

Working with Seven Social Care:

Established in 2011, Seven Social Care is a leading provider of social care professionals to county councils, charities, hospitals, care homes and private organisations across the UK.

Seven is the recruitment service that guarantees experienced, qualified and available staff exactly when you need them. Our expert talent acquisition team seamlessly connect professionals to all areas of social care; including Children and Adults, Mental Health, Substance Misuse, Community, Support Work and everything in between.

After being shortlisted for multiple awards in 2018, we are proud of our nationwide reputation for providing a world-class recruitment service that is underpinned by honesty, integrity and attention to detail.

Refer a friend, family member or colleague for £250

If you’re not the perfect match for this role, but you know a Investigation and Information Officer who is, help them find their dream job by referring them to Seven Social Care. As a little ‘thank you’ from us, you will receive £250 for every referral that is successfully placed into a new role.

For more exclusive Social Worker jobs, please visit our website by searching ‘Seven Social Care’ on Google, or call 0333 200 5424.


Earn £250 when you refer a friend or colleague!

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