Job Reference: 59755
Neighbourhood Housing Officer
- Gateshead, Tyne and Wear
- £12.17 - £12.17 per hour
- Temporary / Full Time
Seven Resourcing are looking for a Neighbourhood Housing Officer to work on a short term temporary contract in Gateshead. This role is based with the local council and will be paying an hourly rate of £12.17 per hour (PAYE and umbrella payment options are available).
As a Neighbourhood Housing Officer, there is an expectation to deliver a comprehensive, customer focused and responsive tenancy and estate management service to sustain tenancies.
- Proactively manage a cross tenure patch of properties, including properties managed on behalf of other landlords, providing customer focussed services in line with the company’s service standards and values.
- To become the key local contact for tenants, providing appropriate support and early intervention to sustain tenancies and maximise income.
- To work with vulnerable tenants, making appropriate referrals and liaising with partners and services to develop and monitor support plans. Carry out a range of visits to ensure tenancies are sustained and properties are kept in good condition.
- To provide customers with appropriate housing advice and where necessary carry out home visits to assist the rehousing process; this includes visits to approve mutual exchanges and registration of transfers.
- Qualifications: N/A
- Experience: 2+ years working within housing.
- Compliance: DBS check.
- Travel: Clean UK driving license with the ability to commute to and from work independently.
- Hours: 37.5 hours p/w.
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