Ref. 58652

Quality and Contracts Monitoring Officer

  • Location: Warwickshire, England
  • Salary: £17 - £17 per hour
  • Type: Temporary / Full Time

Seven Social Care is looking for a Quality and Contracts Officer at Warwickshire County Council.

Full-time role but please state if you need flexibility or reduced hours/days.

£17 per hour umbrella rate.

Initial 3 month contract with the onlook of extension.

Job Purpose:

Ensure services commissioned are safe, cost effective, good quality and lead to the desired outcomes.

Duties:

Deliver this through supporting the delivery of See, Hear Act (the quality assurance strategy for People Directorate) and the Council’s Contract Management Framework.

To liaise directly with customers in their service environments to understand their lived experiences, service satisfaction and facilitation of the outcomes they wish to achieve as a key indication of quality in care/support.

Monitor contract and quality data to support the delivery of a strong, diverse quality market that will respond to the expressed needs of customers, families and carers.

Sustain robust partnerships with key stakeholders; in particular health providers and commissioners, housing and private, independent, community and voluntary providers and colleagues within the Council to assure the quality and contract management of commissioned services.

Ensure services commissioned are safe, cost effective, good quality and lead to the desired outcomes.

Deliver this through supporting the delivery of See, Hear Act (the quality assurance strategy for People Directorate) and the Council’s Contract Management Framework.

To liaise directly with customers in their service environments to understand their lived experiences, service satisfaction and facilitation of the outcomes they wish to achieve as a key indication of quality in care/support.

Monitor contract and quality data to support the delivery of a strong, diverse quality market that will respond to the expressed needs of customers, families and carers.

Sustain robust partnerships with key stakeholders; in particular health providers and commissioners, housing and private, independent, community and voluntary providers and colleagues within the Council to assure the quality and contract management of commissioned services.

 

  • Qualifications: Level 3 NVQ Social and health care
  • Experience: 5+ years working with Social Care roles and ideally some monitoring/management experience.
  • Compliance: Up to date Passport and DBS.
  • Travel: Clean UK driving license with the ability to commute to and from work independently
  • Hours: 37.5 hours p/w.

Working with Seven Social Care:

We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.