• Lightning Fast Payroll
  • Faultless Compliance
  • Award Winning Support

Job Reference: 62330

Rent Recovery Officer

  • Central LondonGreater London
  • £21.62 - £21.62 per hour
  • Temporary / Full Time

Seven Social Care are looking for a temporary Rent Recovery Officer to work within Redbridge Council.

Initial 3 month contract as you’re covering a vacancy.

£21.62 per hour 

Hybrid working.

Temp – perm opportunities are possible but not 100% guaranteed. You would need to re-apply however if you’re already in the service then you have a better chance of being successful.


DBS – Basic (on the update service)

Previous experience  in a similar role

4 GCSE passes grade A-C (or equivalent) including English Language and Mathematics

Key responsibilities:

To maximise rent recovery from customers in Temporary Accommodation and in Council Housing in accordance with the rent recovery process

To receive transfers from the Rent-Early Intervention Team and other teams as applicable to ensure tenants with high rent arrears receive focused input to resolve issues and ensure they are provided with a high-quality service.

To conduct an in-depth assessment of customers to understand their situation, with a focus on rent recovery.

Providing a case-management approach, supporting the customer based on a holistic view of their needs and their income maximisation potential

To contact tenants in a systematic way that optimises support and rent recovery, with an emphasis of personalised contact wherever possible

To maintain accurate and up-to-date records of action taken to recover income and arrears and to monitor and record the impact of the actions taken.

To help customers manage their arrears as they move between temporary accommodation solutions

To work in conjunction with all other appropriate agencies to ensure maximisation of income for both customers and the organisation

To contribute to delivery of internal Housing Services’ processes that fall within the Rent Services remit

Working with Seven Social Care:

We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards, and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.

Refer a friend, family member or colleague for £250

If you’re not the perfect match for this role, but you know a Support Worker who is, help them find their next role by referring them to Seven Social Care. As a little ‘thank you’ from us, you will receive £250 for every referral that is successfully placed into a new role.


Earn £250 when you refer a friend or colleague!

Find Out More