Senior Database officer

Seven Resourcing are looking for a Senior Database Officer to work with Hammersmith & Fulham Council. This is a Full-time position, and we are paying £26 per hour for this role.

The role:

To maintain the NNDR database, assessing correct liability, applying mandatory and discretionary exemptions and reliefs.  Liaising with the VOA and the property inspector to maintain the NNDR rating list with splits, mergers, and reconstitutions.

To assist with the collection of business rates, from billing & collection through to recovery action.

To contribute to continuously improving services, performance focus, customer satisfaction and any external service assessments.

Responsibilities:

To maintain exemplary working relationships with stakeholder groups, external agencies, and voluntary organisations.

To assist the Principal NNDR & Database Officer in the monitoring of services against performance assessment criteria, by correcting interpreting information and evidence provided for liability matters and applications for relief’s exemptions etc.

To provide excellent customer service to NNDR customers across all channels including the NNDR contact centre.

Have an excellent understanding of NNDR legislation in relation to, billing and collection, mandatory and discretionary reliefs, maintaining the database and all recovery aspects.

To prepare accounts for write offs (bad debt etc) and raise refund requests including statement of accounts.

Applicant Requirements:

• Qualifications: GCSEs A-C or equivalent including at least English and Maths.
  Educated to A Level standard or equivalent experience.
• Experience: 2+ years working within a similar role. 
• Travel: Clean UK driving license with the ability to commute to and from work independently.
• Hours: 37 hours p/w.

Working with Seven Social Care:

We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards, and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.