Ref. 59496

Targeted Family Support Team Leader

  • Location: Worcester, England
  • Salary: £23.49 - £23.49 per hour
  • Type: Temporary / Full Time

Seven Social Care is working with Worcestershire Children’s First to recruit for a Targeted Family Support Team Leader to work within their Children and Families Services.

£18.85ph PAYE or £23.49 umbrella.

Initial 3 month contract with the onlook of extension. Possibility but not guarantee of this role going from temp – perm.

Based in Brosmgrove, Worcestershire.

You MUST be a car driver for this role.

Job Purpose:

To assist the Group Manager to process, lead, develop and monitor the Targeted Family Support service ensuring the vision and purpose is developed and disseminated to ensure best outcomes for families.


– To manage all Requests for Service through the Early Help Portal at level 3 ensuring timely decisions and provide families with the correct level of support considering their needs holistically

– Exercise delegated decision making for families awaiting allocation and those families allocated so that children and young people are safeguarded.

– To support families with complex issues to miminise risk and harm for children and young people.

– To provide leadership to Targeted Family Support staff, including their recruitment, induction, professional development and performance management in line with Worcestershire County Council guidelines.

– Provide support to staff undertaking visits outside of the core working hours ensuring their safety is prioritized and safeguarding decisions are escalated appropriately 8pm – 8pm

– To participate in the recruitment, selection and induction of Targeted Family Support Workers and to support their professional development.

– To work alongside Worcestershire County Council customer relations department to respond to complaints from Partners and family members. To address and ensure any learning from this feedback implemented.

– To maintain accurate and up to date records such as casefiles an supervision records.

– To provide quality assurance – complete audits, team diagnostics and ensure identified actions are completed

– Hold responsibility for the performance Dashboard for the designated area, ensuring tasks/episodes are completed in line with Practice Standards

– To undertake the responsibility of a Signs of Safety Champion and role model the behaviours expected of a WCF/WCC Leader

– Manage time effectively, prioritising safeguarding concerns and tasks which have fixed timescales attached.

– To work effectively across all levels of need and collaborate with other service managers to ensure that children young people and families receive the right service at the right time.

– To ensure that all support, assessment and interventions operate to high standards and within statutory requirements.

– To ensure step down referrals, level 3 rreferrals and support to families declining a service at level 4 is supportive challenging and that the potential of risk is minimized.

– To provide support and advice children who have a Special Guardianship Status and provide an overview for therapeutic interncetion and directly support these families.

– To ensure plans are developed with children, young people, their families and with partners, to make best use of effective multi-agency and partnership working and ensure available resources are utilised to meet assessed needs of young people.

– To support, as requested, the strategic planning of service and policy development which responds to assessed need and is compliant with national, regional and local standards. To contribute to key service and strategic plans, which are regularly monitored and used to ensure delivery of key local and national service objectives.

– To work with other managers to ensure that innovative solutions are sought to support improvements and respond to changing needs and challenges.

– To collaborate with Workforce and Practice Development to ensure that professional practice is built on clear evidence of the effectiveness of particular ways of working, supported by clear and effective professional development links.

– To ensure that the participation of young people and their families are involved is central to service delivery and that they are involved in development, implementation and evaluation of services to best meet their needs.

– To contribute to effective business planning and performance management to support the drive to continuous improvement and to collaborate with Performance and Data teams to ensure that performance management is built into the delivery of services and for the collection, collation, analysis and reporting of performance data information.


Applicant Requirements:

  • Qualifications: Degree approved by the Health and Care Professions Council (HCPC).
  • Experience: It is essential that you have case management skills and decision making experience. It is essential that you have experience of managing a team and experience of working with children and young people and the ability to develop positive relationships. You must have the ability to understand and work with families, who may have a range of social and emotional difficulties and who can present with complex needs that require support.
  • Compliance: Up to date Passport and DBS.
  • Travel: Clean UK driving license with the ability to commute to and from work independently.
  • Hours: 37 hours p/w.

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