Molecular Product Specialist

Location: Kent  |  Kent  |  England
Sector: Life Sciences
Consultant: Chris Hutchinson
Job Reference: HQCHMPS
Salary: £35000 - £45000
Job Status: Permanent / Full Time

POSITION OVERVIEW:

  • To expand relationships with existing customers in the Molecular field by directing and supporting collaborative sales efforts to grow product lines.
  • To present, train and troubleshoot new and existing customers on our growing range of Molecular automation and reagents including new product trials.
  • To participate in the marketing activities required for our extensive range of products.
  • The role involves extensive field travel in the UK, ROI, France and Benelux. The rest of the time is office based in Kent.

KEY RESPONSIBILITIES:

Molecular product support for the sales team:

  • Give molecular product presentations to customers as part of lunchtime presentations or at conferences.

 

  • Organise and provide Molecular reagent and instrument demonstrations.
  • Support the Sales team in developing our Molecular range with existing and new customers.
  • Provide technical and sales support to the sales team for reagents and associated instrumentation.

 

Marketing Duties

 

  • Support instrumentation with scientific evaluation trials, marketing acceptance trials, manuals, literature and media support, etc.
  • Liaise with the Product Managers for customer evaluations of new reagent or instrumentation projects.
  • Liaise with the Reagent Support Specialist to provide reagent complaint support and troubleshooting.
  • Liaise with our manufacturers to provide technical support for reagents and equipment.
  • Assist in new Molecular product introduction to the market.
  • Support and liaise with customers to produce publications such as papers in respected scientific journals or poster presentations at scientific conferences.
  • Address customer issues and concerns in a timely fashion to ensure customer satisfaction.
  • Help liaise with Manufacturers to ensure business continuity.
  • With the support of the Product Managers create and provide marketing material to the sales team, for conferences, publication adverts etc.
  • Assist the Product Managers in the launch new products available from the current or new manufacturers.
  • Manage product evaluations and publications.
  • Suggest new ISO Marketing objectives to help improve Marketing process.
  • Maintain complete documentations/presentations for all product related activities.
  • Stay abreast of trends in the market place to ensure the product’s competitive position.
  • Comply with company Quality procedures.
  • Provide training for engineers and sales representatives as and when required.
  • Attend exhibitions and meetings representing the company.
  • Identify new product opportunities to bring to market.
  • Responsible for providing the Sales Team with the necessary technical and Marketing expertise to enable them to sell the products.
  • Build and maintain relationship with KOLs.
  • Attend European symposia.
  • To carry out any other duties that may be required from time to time at the discretion of the Marketing Director.

SKILLS:

  • Strong Molecular scientific and technical background
  • Excellent commercial awareness
  • Demonstrated strong organisational skills with the ability to prioritise job functions to meet deadlines, ensure smooth workflow and handle multiple tasks simultaneously while maintaining attention to detail
  • Strong presentation skills and ability to present in front of small and big groups
  • Excellent oral and written communication skills as well as interpersonal skills
  • Good team work
  • Good creativity skills