Product Improvement Quality Engineer

Location: Cambridgeshire  |  Cambridgeshire  |  England
Sector: Life Sciences
Consultant: Callum Cesareo
Job Reference: HQ0843
Salary: £30000 - £45000
Job Status: Permanent / Full Time

Job Title: Product Improvement Quality Engineer

Salary: Up to £45k plus perks

Location: Cambridgeshire

Hours: 37.5 per week



You’d join a growing, busy but close-knit quality team and, under the direction of a Quality Manager, would be performing product improvement tasks. This will primarily involve:

  • Coordination with stakeholders to discuss, communicate, and resolve product quality issues raised by customers or internally to ensure that customer and internal concerns are dealt with efficiently
  • Driving product and process non-conformance investigations and associated root cause analysis activities including concession management and customer reporting
  • Providing quality engineering support and work with all functions in order to identify the root cause of product non-conformity or performance issues at all stages of product life cycle
  • Training and guiding employees in identifying and developing problem solving methodologies to resolve quality issues, and ensure that relevant quality data/information is properly recorded as per the existing system and procedures
  • Updating customers in a timely fashion regarding the status of quality issues or any requests to ensure customer satisfaction
  • Participating in product quality planning and the control process based on customer specifications and requirements
  • Communicating data and metrics regarding internal product improvement and customer complaints, feedback and expectations on product quality

About you

  • Knowledge and experience in the assembly process and electro-mechanics
  • Previous experience within product improvement role, ideally having worked with medical device industry and/ or medical device customers
  • Highly skilled problem solver with experience of 8D problem solving
  • A strong understanding of other core quality tools such as NCR/CAPA, RCA, five whys, fishbone diagram, Atlasian JIRA, and an understanding of ISO 13485 and experience of Lean Six Sigma would be highly advantageous but not essential
  • A highly effective communication and can confidently engage with various stakeholders
  • Ability to chair improvement meetings in liaison with departmental manager
  • The ability to manage deliverables and handle multiple projects at the same time
  • Attention to detail, integrity, organisation, communication, and interpersonal, clerical and computer skills
  • Professional approach and good team player
  • Flexible with a current driving licence
  • A key driver of change

The package

We offer a competitive salary and a great benefits package (including non-contributory pension scheme, cycle-to-work scheme, and life assurance). On top of that, you’ll be joining a company with a fabulous culture of ambition, creativity and teamwork, and where fun is just as valued as our commitment to our work.


If this sounds of interest to you please click Apply or call/ email asking for Callum in the Life Sciences team for more information.