Business Support Manager

Location: Dundee  |  Dundee City  |  Scotland
Sector: Social Care
Consultant: Vincent Lagos
Job Reference: 34392
Salary: £45000 - £55000
Job Status: Permanent / Full Time

Business Support Manager

Dundee, East Scotland

£45,000 – £50,000 + Car Allowance


We are currently recruiting for a client who specialises in providing care and support for adults living with a learning disability or autism in specialist hospitals and residential services throughout the UK. An exciting opportunity has arisen as a result of the current change to the operational management structure, and they now have a vacancy for a Business Support Manager available – this is a full time permanent position.

About the role:

      Reporting to the Divisional Managing Director your key function will be the improvement of quality and operating compliance with all regulatory and company requirements throughout a number of services by:

Through Monthly reporting, ensuring compliance with all regulatory and company quality compliance requirements,

Support coaching and development of Service Managers to deliver excellence for the people support and command success on agreed target

You’ll ensure all services fully comply with all appropriate statutory standards and requirements as dictated by the regulators and are providing a ‘Good’ or above (5 – 6 in Scotland) rating

Ensure that within the region there is provision of 24 hour professional support for service delivery staff and that an effective out of hour’s service is available.

To ensure a cost effective approach to management of resources and that the Company financial systems are adhered to.

To ensure the delivery of agreed targets.

To work with the Relationship Team, Clinical Team, Regional Trainer, Unit Teams and others in the development and implementation of a robust pipeline strategy,

As Business Support Manager you will provide operation support directly to managers. You may be required to Deputise in the absence of the Divisional Managing Director or Service Manager as required.


      Clinical Excellence: focused on providing the best quality care.

Customer Focus: concentrated on existing and potential customers’ needs and wants, exceeding expectations through excellent service.

Commercially aware: able to effectively balance care and commercial demands.

Drive for Results: relentless drive to achieve results, apply clear goals and standards to deliver or do things better.

Working Together for Success: gains an understanding of the needs of others, builds strong relationships and drives action that is mutually beneficial for both individuals and the business.

Impact and Influencing: persuades, convinces, influences and impresses others, to enable progress and deliver success.

A nursing qulaification is preferred however not essential

What to expect:

      25 days annual leave.

Length of service awards,

Fully paid comprehensive induction training for all new starters

Pension scheme,


Free on-site parking,

Shopping and entertainment discount scheme (over 800 retailers)

Cycle to Work scheme

Childcare vouchers

Life assurance

Employee assistance helpline