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Job Reference: 48058

Housing Officer

  • Nuneaton, Warwickshire, England
  • Temporary / Full Time
  • Sam Boggis
  • £17.43 - £17.43

Seven Social Care are looking for a temporary Housing Officer to work in Nuneaton. This position is initially for a period of 6 weeks and is paying £17.43 per hour (paid to you via an umbrella company).

The role:

  • To provide a pro-active and customer focused housing management service; predominantly within a geographical area.
  • To ensure the delivery of an accessible housing service to customers that fulfils its legal and contractual obligations on its estates.
  • To maintain and to promote good customer service and relationships.
  • By being a technology equipped mobile worker, the post holder is expected to identify and resolve customer issues by a regular and visible presence on estates; ensure estates are safe and well maintained; and provide advice, information and reports to assist colleagues within the Housing & communities Directorate on any housing matter.

Key Responsibilities:

  • To provide an effective and efficient housing management service incorporating all matters of tenancy management, lettings and enforcement
  • Undertake a range of tenancy management duties including: Sign up’s, property inspections for tenants giving notice or completing a transfer or mutual exchange, carrying out post tenancy visits to new and transferring tenants, accompanied viewings, investigations for tenancy amendments, managing the conversion of Introductory tenancies to Secure tenancies.
  • Carry out investigations for abandoned properties and to liaise with other teams within the Council for evidence purposes
  • Deliver a comprehensive anti-social behaviour service to customers and Leaseholders and other stakeholders, building effective partnerships with other bodies and agencies
  • Represent the Council in Court in respect of anti-social behaviour and other proceedings
  • Ensure that void properties are let promptly

Applicant Requirements:

  • Qualifications: N/A.
  • Experience: 2+ years working within a similar role.
  • Compliance: Current DBS check.
  • Travel: Clean UK driving license with the ability to commute to and from work independently.
  • Hours: 37 hours p/w.

Working with Seven Social Care:

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