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Home > Social Care > Resettlement Officer

Job Reference: 47838

Resettlement Officer

  • Maidenhead, Berkshire, England
  • Temporary / Full Time
  • Cherie Harper

Seven Social care is looking for a Resettlement Officer / On Call Care Worker in Maidenhead

Start: Asap – 6 months

Rate: Negotiable

15 hours per week – Monday – Friday (On call for emergencies outside of normal hours)

 

The National Benevolent Charity provides accommodation to 27 tenants in 24 flats at The Tapestries in Old Windsor. The majority of tenants range between aged 50 to 97. The majority are single women but we do have one family and three couples. The range of care needs and support is very variable.

We are in the processes of selling the property which we expect to take around six months and we would like to appoint a resettlement officer, 15 hours per week, who is able to;

1. Help and assist our tenants through this period of change helping them to find new accommodation and settle them in with a package of support from the charity

2. Be the first point of contact for other questions or concerns the tenants may have on a day to day basis such as issues with the property, repairs and maintenance.

3. Be on call for emergencies.

4. Liaise with Social Care Providers, Housing Providers and National Benevolent Charity Staff

Working alongside our Property Manager and CEO (both based in Tetbury) your role will focus on providing support to our tenants at The Tapestries with day to day queries and helping to resettle them if it becomes necessary. You will need also to liaise with the local housing provider and social care worker in addition to staff at the National Benevolent Charity.

You will be passionate about care and helping people to

  • Move out of their accommodation in a planned way and resettle them in appropriate accommodation.
  • Live independent lives

KEY RESPONSIBILITIES:

General

  • Be available by telephone to answer questions or queries from tenants or families
  • Be available to tenants to help organise day to day support or care workers
  • Be available for emergency call out outside working hours

Resettlement

  • Be available to tenants to respond to questions and queries regarding resettlement
  • Liaise with the housing departments and social care departments in the council
  • Helping tenants to move on to appropriate accommodation
  • Liaising with and supporting referral agencies who are providing services to our beneficiaries

Applicant Requirements:

Knowledge/ Experience:

  • Experience of working in housing and/or care
  • Knowledge of housing within the area
  • Excellent communication skills, and ability to respond appropriately to individuals in challenging circumstances
  • Flexible approach
  • Time management skills with the ability to organise and manage own caseload
  • Willingness to work remotely

DESIRED EXPERIENCE

  • Previous experience of working in resettlement and with older people.

Compliance: Proof of ability to work and live in the UK.

Working with Seven Social Care:

Established in 2011, Seven Social care is a leading provider of residential support workers and local social workers, to specialist substance misuse recovery workers and criminal justice court workers; we’re passionate about working closely with our candidates to find opportunities which really work for them. That’s how we ensure we deliver exceptional candidates for every role.

After being shortlisted for multiple awards in 2018, we are proud of our nationwide reputation for providing a world-class recruitment service that is underpinned by honesty, integrity and attention to detail.

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